
The Bay Club, a Hilton Grand Vacations Club
Rise and Shine on Island Time
Our Aloha Ambassadors are available before you travel to help you book outdoor dining reservations, excursions, and recreational activities. We’re here for you with complimentary local insight and personalized service.
A team of Hawaii experts created specifically to help you enjoy your stay.
We can help you prepare for your trip, planning an itinerary in advance.
From activities to safety, we've got comprehensive guidance for every phase of your trip.
A team of vacation experts who are here to help you make the most of your stay


Shang was born on Maui where he lived most of his life before moving to the “big city” of Honolulu for college. An avid photographer, he enjoys capturing the beauty of the islands and people enjoying it. Shang and his wife Tiffany, who is Mrs. Hawaii 2020, share the love of food, travel, and Hawaiian culture along with their two daughters who can both speak the Hawaiian language fluently.


Ting moved to Oahu 4 years ago to begin her journey with Hilton Grand Vacations and she has flourished in the "Aloha Spirit" ever since. Her passion for nature has taken her on some of the most scenic and unforgettable hikes Hawaii has to offer. Ting can provide recommendations on majestic hiking experiences for every level of hiker.


Originally from a little plantation town called Paia on Maui’s beautiful north shore, Gerardo has a deep respect and appreciation for the islands. He enjoys photographing Hawaii’s beautiful flora while surrounding himself with nature and its energy. He looks forward to welcoming you home to the islands and helping you create a wonderful experience.


Yuko was born and raised in Japan and always dreamed of living in Hawaii. She feels fortunate to live and work in paradise and she’s passionate about making her guests’ Hawaiian vacation as enjoyable and memorable as possible. An avid athlete, she finds happiness by starting each day with yoga.


Born in Los Angeles and raised in the islands, Keli is a Hawaii expert. She started her hospitality career dancing hula on dinner cruises and she still teaches hula and ukulele lessons to resort guests. As the wife of a local entertainer and mom of Hawaiian-speaking children, Keli has immersed herself into the Hawaiian culture, which she enjoys sharing with her guests every day.
Click on the links below to see what each resort has to offer when you’re not out enjoying the islands. You can take advantage of sparkling pools, countless outdoor activities and a wide range of socially-distanced experiences.

The Bay Club, a Hilton Grand Vacations Club

The Grand Islander, a Hilton Grand Vacations Club

Hokulani Waikiki, a Hilton Grand Vacations Club

Kalia Suites, a Hilton Grand Vacations Club

Kings’ Land, a Hilton Grand Vacations Club

Kohala Suites, a Hilton Grand Vacations Club

Lagoon Tower, a Hilton Grand Vacations Club

Ocean Tower, a Hilton Grand Vacations Club

Grand Waikikian, a Hilton Grand Vacations Club

Learn more about what we're doing to ensure your peace of mind with heightened disinfection and enhanced cleaning protocols.
To ensure you have the necessary transportation on your trip, be sure to reserve your rental car early. For rideshare, take advantage of our partnership with Lyft by linking your Hilton Honors account. Learn more about earning Hilton Honors Points with Lyft.
Visit our Hawaii Travel Alerts Page for advisories and government mandates, such as required face coverings and quarantine periods, that may impact your vacation.